Basic
"How to's"
How
to select a connection to the Internet
Businesses
today need an "always on" broadband Internet connection. Dial
up connections are simply too slow and inefficient. An "always on"
connection provides continuous access to the Internet.
Available
broadband service depends on your location. If you are within a prescribed
distance of the telephone company's central office (usually about 3 miles),
a DSL broadband connection may be available. Cable Internet connections
are another, very reliable source of high speed broadband. Both cable
and DSL connections are normally available in a choice of speeds. In addition
to the Internet connection itself, some providers offer web-hosting and
e-mail services as well as "static" IP addresses. A static or
fixed, permanent IP address is desirable if you are using a server on
your own network to host your company's e-mail.
Companies
requiring higher speeds and reliability may opt for a more expensive T-1
connection, available from several sources. If neither DSL or cable broadband
service is available, a T-1 or less expensive "fractional" T-1
connection may be the best option.
How
to know if you need a server for your business
A server
is a computer which provides central storage for a company's files and
central administration of user access to all of the resources on the network.
Central storage of files simplifies the sharing of information and allows
central and automatic backup of data files. Printers may also be shared
for access by all users. Both Windows PC's and Apple Macintosh computers
are able to access files stored on servers.
If
the server is running Microsoft's Small Business Server 2003 software,
many additional benefits are available. All computers connected to the
server can browse the Internet through a secure firewall on the server.
E-mail can be hosted on the server permitting anti-virus software to check
e-mail before it is distributed to individual employees. Anti-virus
updates can be obtained as frequently as hourly and automatically pushed
out from the server to computers on the network. Employees can access
the server or their desktops from remote locations. Faxes can be directly
transmitted from users computers on the network. Many collaboration tools
allow users to share calendars, tasks, discussions, or mailboxes. Accounting
and other application software packages can run on the server and be made
accessible to local or remote users. Security is enhanced because controls
are centrally administered.
Server computers are
usually more ruggedly constructed than home computers or workstations.
They have more fans and redundant power supplies. Hard drives can be "mirrored"
or "striped" using a technique called RAID. Mirroring or striping
allows replacement of failed drives "on the fly" without impacting
operations.
Because the cost of
large capacity servers and software is now so low, any company with more
than two computers should consider a server as the next step in network
growth.
How
to provide security for your network
Here are
basic suggestions for securing your computer and network
- Use
"strong passwords" for access to your computer and network
- Install
patches from your software vendor as soon as they become available
- Use
anti-virus software. Make certain it is regularly updated
- Install
a firewall between your network or computer and the Internet
- Back
up your data frequently and store a copy off-site
- Consider
what would happen if your computer were stolen or destroyed in a fire
- Secure your
wireless network (see below)
How
to set up your company's e-mail
Most companies
would prefer to have their company name as part of their e-mail address
(jsmith@mycompany.com) rather than jsmith@aol.com or jsmith@charter.net.
Some Internet Service Providers (ISP's) will provide this service.
Their
are drawbacks, however, to using an ISP to "host" a company's
e-mail. Any e-mail that is sent internally from one employee to another
is sent out over the public Internet, a drawback for lawyers or accountants
who wish to keep information confidential. E-mail sent over the public
Internet is like a post card sent by regular mail - it can be intercepted
and read.
A better
way is to host e-mail internally on a company's own server. E-mail intended
for internal use is never exposed to the public Internet. Outside e-mail
can be checked as it comes in to the server for viruses, before it is
immediately distributed to employee's computers. If the server is running
Microsoft Small Business Server 2003, the e-mail can easily be read remotely
and securely from an Internet browser or PDA.
How
to set up a company web site
Simple web
sites can be composed using basic tools such as Microsoft's Front Page
software. More complex sites require special skills and programs. Once
the web site has been composed it must be "uploaded" to a server
where it is said to be "hosted".
Most companies chose
to host their public web sites at companies specializing in providing
these services. Hosting a public web site on a company's internal server
raises serious security concerns, as the public is permitted access to
the internal network. Moreover, web hosting companies generally have very
high speed connections to the Internet and can provide a range of reports
about web site traffic.
It is possible to
set up an internal web site for use by company employees. Policy manuals,
company photographs, or other material can be stored on the site. Microsoft
Small Business Server 2003 provides a default internal web site to facilitate
the sharing of company documents and information amongst employees.
How
to access your network remotely
Accessibility
to the resources on your office computer or network will depend on the
software being used. Today, it is possible to access the desktop of your
office computer using an Internet browser from your home or other location.
E-mail may also be retrieved from any location using an Internet browser.
It is also possible to connect a computer to your office network from
your home and work as if you were at the office. Microsoft Small Business
Server 2003 supports all of these capabilities.
How
to safely set up a wireless network
Security
is a major concern for wireless networks. Standards are continually changing.
We recommend using the latest 802.1x technology using the WPA (not WEP)
security standard. Also:
-
Never use the default SSID provided by the manufacturer
- Set up an
access control list by Mac address of all devices you want to associate
with the access point or wireless router
- Change the
default password provided by the manufacturer on the access point or wireless
router
- Place the
access point or router in the center of your home and not near a window
- Turn off
administrative access over wireless if possible
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